How it works
Counter Club sets up the register and the card processing together, as one job. You tell us what you sell and what you run now, we put four separate numbers in writing, and if switching is not worth it for your store we tell you that instead.
Last updated:
How does Counter Club work, step by step?
- You tell us what you sell, how many lanes you run and what you are using now.
- We work out which system fits the way your store actually trades, and say so plainly if what you have is already fine.
- You get the whole quote in writing: hardware, software, processing and support as four separate numbers.
- If you go ahead, we handle the item data, the configuration and the pricing rules before anything arrives in the store.
- We cut over on your quietest day, with the payment terminals last.
- We stay on the phone through your first busy shift.
What do you need from me to start?
- What you sell and roughly how many items you carry
- How many registers, and whether you have a forecourt
- What you are running now, and whether you own or lease it
- A recent processing statement, if you have one, so we can work out your effective rate
- Whether you take EBT, lottery, or tobacco scan data
None of that requires a meeting. Most of it fits in one message through our contact form.
Why do you quote four numbers instead of one?
Because a POS quote is four separate costs, and bundling them is how stores end up comparing offers that are not comparable. Hardware, software, payment processing and support all behave differently over five years.
Processing is the one that matters most, because it is a slice of every sale for as long as you trade. Our fee calculator lets you check any quote against your own statement, including ours.
What happens to my data?
It stays yours. We take your item file, clean it, and load it into the new system, and you keep a copy of everything at every stage. If you ever leave, you take the catalogue and the sales history with you.
We ask the same question of every vendor we recommend, and if a system cannot hand you a readable export, we say so before you buy rather than after.
Will you tell me not to switch?
Yes, and we do. If your counts are accurate, your pricing rules hold and your effective rate is competitive, switching costs you real time and buys you very little.
The useful version of this conversation is one where you end up knowing what you are paying and whether it is fair, whatever you decide to do about it. That is worth having either way.
Questions merchants ask about this
Do I have to sign a long contract?
Whatever the terms are, you see them in writing before you commit, including the notice period and what leaving costs. Ask us for them early and we will send them.
Do you publish your rates?
No, because there is no rate card in writing behind this brand and an invented figure would help nobody. We put the full schedule in writing for your store.
Can you help if I only want processing, not a new register?
Yes. Tell us what you are running and we will work out whether the processing can move without the hardware.
How quickly can you get me running?
Mostly determined by your item data and by payment boarding, which starts first. We scope it against your actual file rather than quoting a standard timeline.